Producing Quality Laboratory Data: A Systems Approach
DOI:
https://doi.org/10.21423/JRS-V04N02P019Abstract
With a myriad of laboratory testing services available to the customers in the current market, quality is one of the most important features that the customer desires for this service. In the production and service sectors, quality means meeting the customer’s expectations. The quality data produced by the laboratory thus needs to be accurate, defensible and fit-for-purpose to meet the customer’s expectations.
https://doi.org/10.21423/jrs-v04n02p019 (DOI assigned 7/3/2019)
References
ISO/IEC 9001:2015 “Quality management systems-requirements”. International Organization for Standardization, Geneva, Switzerland. URL http://www.iso.org/iso/catalogue_detail?csnumber=62085
ISO/IEC 17025:2005 “General requirements for the competence of testing and calibration laboratories”. International Organization for Standardization, Geneva, Switzerland. URL http://www.iso.org/iso/catalogue_detail.htm?csnumber=39883
ISO/IEC 15189:2012 “Medical laboratories- requirements for quality and competence”. International Organization for Standardization, Geneva, Switzerland. URL http://www.iso.org/iso/catalogue_detail?csnumber=56115
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